Îáû÷íî òàê:Ñîîáùåíèå îò Õàñåí
Hard Reset (ñ óäàëåíèåì âñåõ äàííûõ â ïàìÿòè òåëåôîíà):
Âûêëþ÷èòå òåëåôîí.
Íàæìèòå îäíîâðåìåííî ÃðîìêîñòüÂíèç + ÃðîìêîñòüÂâåðõ +Âêëþ÷åíèå.
Äåðæèòå äî ïîÿâëåíèÿ ñèñòåìíîãî ìåíþ.
 îòêðûâøåìñÿ ìåíþ âûáåðèòå Recovery mode: volume up
Íà ýêðàíå ïîÿâèòñÿ çàñòàâêà ñ ëîãîòèïîì Àíäðîèäà.
Íàæìèòå Home (ñåíñîðíóþ êëàâèøó ñ èçîáðàæåíèåì äîìèêà)
Âûáåðèòå ïóíêò Wipe data/factory reset (ïåðåìåùåíèå ïî ìåíþ êëàâèøàìè ãðîìêîñòè, ïîäòâåðæäåíèå - Îïöèè (êðàéíÿÿ ñëåâà êëàâèøà)
Ïîäòâåðäèòå âûáîð, ïåðåìåñòèâøèñü íà ïóíêò Yes___delete all user data
Ïîñëå ñáðîñà âûáåðèòå Reboot (Restart)
Îòâåòèòü ñ öèòèðîâàíèåì