Не получается сделать Backup RPL MX-Box при этом имею следующий лог:

Reading RPL backup ...
Reading Phone IDs ...
CMT Data :
SYSTEM ASIC ID: 000000010000022600000001020C192102044100 [RAPS2 ver: PA 4.x]
EM0 ID: 00001040
EM1 ID: 00001030
PUBLIC ID: 21F0020F059D5440F1FE52AB5369FBF75E93854B
ASIC MODE ID: 00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID: 67E82268F29CEA60
SecondaryBoot: RAP3Gv40_2nd.fg [BB5] version: 11.34.0 revision: 3.0 size: 0x3AC0
Supported Ids: 0203192102004000, 020C192102004000, 0203192102024000, 020C192102024000, 020C192102004100, 0203192102004100, 020C192102014100, 0203192102014100, 020C192102014000, 0203192102014000, 020C192102034000, 0203192102034000, 0203192102024100, 020C192102024100, 0203192102034100, 020C192102034100, 0203192102054100, 020C192102054100, 0203192102044100, 020C192102044100
eBB5ProtocolType: NEW
Unknown ID !
Error getting boot info !
ERROR: bootstrap failed!
Restarting phone ...
Reading Secure Storage ...
Reading Important data ...
Reading SIMLOCK data ...
Reading CERT data ...
CMT Data :
SYSTEM ASIC ID: 000000010000022600000001020C192102044100 [RAPS2 ver: PA 4.x]
EM0 ID: 00001040
EM1 ID: 00001030
PUBLIC ID: 21F0020F059D5440F1FE52AB5369FBF75E93854B
ASIC MODE ID: 00
ROOT KEY HASH: 7B045400E1752022F9EB80B0DEA9C65D
ROM ID: 67E82268F29CEA60
SecondaryBoot: RAP3Gv40_2nd.fg [BB5] version: 11.34.0 revision: 3.0 size: 0x3AC0
Supported Ids: 0203192102004000, 020C192102004000, 0203192102024000, 020C192102024000, 020C192102004100, 0203192102004100, 020C192102014100, 0203192102014100, 020C192102014000, 0203192102014000, 020C192102034000, 0203192102034000, 0203192102024100, 020C192102024100, 0203192102034100, 020C192102034100, 0203192102054100, 020C192102054100, 0203192102044100, 020C192102044100
eBB5ProtocolType: NEW

Подскажите, в чём может быть причина?