proshyvayu v Dead mode ,kogda najymayu Refurbish ono vydayot oshybku

getting list of files to be flAshed failed:0x84210010(-20287) - flashing file not
found c:\program files\nokia\phoenix\products\RM-411_07.23.mcusw.

probval neskolka sotni ras i reshyl skachat druguyu proshyvku.
pomogite kak proshyt v chom problema